I got a Groupon for a massage at “tranquility Hand and stone” I called and made an appo...

GetHuman-robin_fa's customer service issue with Groupon from June 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-robin_fa's own words
I got a Groupon for a massage at “tranquility Hand and stone” I called and made an appointment & a half hour before my appointment they called and canceled on me, said somebody else needed my appointment. I rescheduled my appointment and went today to two different places today and both the doors were locked & about an hour later I got a text message that this person was in a car accident couldn’t find their cell phone blah blah blah… I would like a refund on my Groupon and I do not recommend this place
GetHuman-robin_fa did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-robin_fa
Jun 12th, 2018 - 9 mons ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 22013 others
0 customers following this
Items needed
Name on account
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Timeline
GetHuman-robin_fa started working on this issue
Jun 12th, 2018 5:11pm
GetHuman-robin_fa indicated the issue is not fixed yet.
Jun 12th, 2018 6:34pm
GetHuman-robin_fa indicated the issue is not fixed yet.
Jun 13th, 2018 12:12am
GetHuman-robin_fa indicated the issue is not fixed yet.
Jun 13th, 2018 1:14am