I phone the merchant a week ago to make an appointment. They didn't want to make the ap...
GetHuman776844's customer service issue with Groupon from June 2018
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The issue in GetHuman776844's own words
I phone the merchant a week ago to make an appointment. They didn't want to make the apt because I had a groupon voucher and someone will return my call to schedule the apt. A week passed by and they didn't call me. I phone the merchant this morning to make the apt and after I mentioned the voucher they were reluctant to make my apt. They put me on hold and then they ask my child age, I mentioned she still * year old , they replied they have no group for my child's age to participate. The groupon is for age group ** month- * years old. I mentioned she will be turning ** months in July and after they put me on hold. They mentioned the only class available was for Friday at *:** am. Outrageous, I was disappointed to be treated different just because I have a groupon voucher. *I simply want my refund back and I will no longer consider this place with or without a groupon voucher.
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