I phone the merchant a week ago to make an appointment. They didn't want to make the ap...

GetHuman776844's customer service issue with Groupon from June 2018

2 views
 | 
21976 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman776844's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman776844's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman776844 will want to follow the link below to head to their help center. We will check on GetHuman776844 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman776844's own words
I phone the merchant a week ago to make an appointment. They didn't want to make the apt because I had a groupon voucher and someone will return my call to schedule the apt. A week passed by and they didn't call me. I phone the merchant this morning to make the apt and after I mentioned the voucher they were reluctant to make my apt. They put me on hold and then they ask my child age, I mentioned she still * year old , they replied they have no group for my child's age to participate. The groupon is for age group ** month- * years old. I mentioned she will be turning ** months in July and after they put me on hold. They mentioned the only class available was for Friday at *:** am. Outrageous, I was disappointed to be treated different just because I have a groupon voucher. *I simply want my refund back and I will no longer consider this place with or without a groupon voucher.
GetHuman776844 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman776844 fixed the problem
We are waiting for GetHuman776844 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman776844 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman776844
Jun 12th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 21976 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman776844 started working on this issue
Jun 12th, 2018 4:31pm