I was interested in becoming a Costco member, and through your website, everything went...

GetHuman-reynarey's customer service issue with Groupon from June 2018

Help with my Groupon issue
The issue in GetHuman-reynarey's own words
I was interested in becoming a Costco member, and through your website, everything went well up until I was trying to get the voucher code, because I didn’t understand the steps. I ended up using a “trade in”. When trying to contact Costco directly they weren’t able to help me understand what that meant. They informed me I should contact Groupon directly. Is there anyway you could refund me the money? Or perhaps just help get me get the voucher code so I can continue with buying my Costco membership. My order * is *********.
GetHuman-reynarey did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-reynarey fixed the problem
Groupon was able to cancel the trade in after the expired time, and allowed me to be able to follow the correct steps this Time. I now have my Costco card and am extremely satisfied. Thank you!
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Groupon

Customer service issue
Reported by GetHuman-reynarey
Jun 12th, 2018 - 9 mons ago
I have an issue with Groupon too
Fixed
GetHuman-reynarey shared how to fix
Seen by 9 customers so far
Similar issue to 21703 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-reynarey started working on this issue
Jun 12th, 2018 1:21am
GetHuman-reynarey indicated the issue is not fixed yet.
Jun 12th, 2018 4:27am
GetHuman-reynarey indicated the issue is not fixed yet.
Jun 13th, 2018 2:31am
GetHuman-reynarey confirmed the issue is fixed. Hooray!
Jun 15th, 2018 4:01am
GetHuman-reynarey confirmed the issue is fixed. Hooray!
Jun 15th, 2018 11:21pm