I purchased a groupon for a ** minute massage that is due to expire on june ** (and I'm...

GetHuman773086's customer service issue with Groupon from June 2018

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The issue in GetHuman773086's own words
I purchased a groupon for a ** minute massage that is due to expire on june ** (and I'm in desperate need of that massage... My mother just passed away on may ** & the tension in my back is so painful) i just tried to call the number listed for the company to make my appointment & it is disconnected. I also tried to use the link to their website in case i could make the appointment that way, but there is no website that comes up when you click it. It appears that this company contracted with you & then disappeared to leave customers hanging out to dry after taking our money. Please refund this order immediately. There should be sone kind of compensation for this. You collected the money for the service months ago & now I can't get what I paid for? So you've had my money for what exactly, then? I could have used that to pay a bill. I'm extremely upset & irritated about all of this, especially the fact that your company doesn't screen the people you offer groupons with well enough to guarantee that they won't just up & disappear after taking our money? & you don't even alert the customers once something is wrong?? What kind of business practice is that? Please contact me to let me know when my refund is handled & what kind of compensation there is for having to deal with this.
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Groupon

Customer service issue
Reported by GetHuman773086
Jun 11th, 2018 - 9 mons ago
I have an issue with Groupon too
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GetHuman773086 started working on this issue
Jun 11th, 2018 7:15pm