I purchased a Groupon for a trip that I had back in march. I was unable to use the grou...

GetHuman-lander's customer service issue with Groupon from June 2018

2 views
 | 
310 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-lander's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lander's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lander will want to follow the link below to head to their help center. We will check on GetHuman-lander later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-lander may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-lander's own words
I purchased a Groupon for a trip that I had back in march. I was unable to use the groupon because the weekend that I was going to use it the company was already booked and would not let me use the coupon. I would like a refund because i was never able to use it and will not be able to use it because it expires in ** days .**I am signed up in groupon through Facebook and my name is Lander Aramendi. The groupon I am referring to is the week of parking at smart-park @ JFK airport
GetHuman-lander did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-lander fixed the problem
We are waiting for GetHuman-lander to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-lander fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-lander
Jun 11th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 310 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-lander started working on this issue
Jun 11th, 2018 4:54pm