Hello, my husband and I purchased a groupon for a voucher to Flight trampoline park. We...

GetHuman770066's customer service issue with Groupon from June 2018

385 similar
1 following
Help with my Groupon issue
First: share to improve GetHuman770066's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman770066's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman770066 will want to follow the link below to head to their help center. We will check on GetHuman770066 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman770066 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman770066's own words
Hello, my husband and I purchased a groupon for a voucher to Flight trampoline park. We intended to use the discounted price so my son could take a friend as a birthday celebration because we could not have a party this year. We were thrilled to find a Groupon and signed up immediately and bought our very first Groupon. I had even told several friends about the great deal. However, tonight I received a second email stating “ plan your trip to Flight” I opened it and to my absolute dismay It is for a facility in a different state! I saw nothing about the location upon purchase. We would like to, please, cancel the incorrect order and replace it with an order at the location we intended. We made the plans to take the kids on Thursday of the upcoming week and I would be incredibly greatful to get this resolved quickly. My order number is ****-******-****** thank you so much for taking the time to resolve this.
GetHuman770066 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman770066 fixed the problem
We are waiting for GetHuman770066 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman770066 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman770066
Jun 10th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 8 customers so far
Similar issue to 385 others
1 customer following this
Follow this issue to see how it gets fixed
GetHuman770066 started working on this issue
Jun 10th, 2018 11:24pm