Hello, my husband and I purchased a groupon for a voucher to Flight trampoline park. We...

GetHuman770066's customer service issue with Groupon from June 2018

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1 following
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman770066's own words
Hello, my husband and I purchased a groupon for a voucher to Flight trampoline park. We intended to use the discounted price so my son could take a friend as a birthday celebration because we could not have a party this year. We were thrilled to find a Groupon and signed up immediately and bought our very first Groupon. I had even told several friends about the great deal. However, tonight I received a second email stating “ plan your trip to Flight” I opened it and to my absolute dismay It is for a facility in a different state! I saw nothing about the location upon purchase. We would like to, please, cancel the incorrect order and replace it with an order at the location we intended. We made the plans to take the kids on Thursday of the upcoming week and I would be incredibly greatful to get this resolved quickly. My order number is ****-******-****** thank you so much for taking the time to resolve this.
GetHuman770066 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman770066
Jun 10th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 8 customers so far
Similar issue to 385 others
1 customer following this
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Timeline
GetHuman770066 started working on this issue
Jun 10th, 2018 11:24pm