There are two orders for jc penny photo shoot. The first one was sent to email not vali...

GetHuman-zandie_p's customer service issue with Groupon from June 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-zandie_p will want to follow the link below to head to their help center. We will check on GetHuman-zandie_p later to make sure it's all set or try to help escalate.
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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-zandie_p's own words
There are two orders for jc penny photo shoot. The first one was sent to email not valid so another was ordered under correct email. Please refund so that I will not need to go through my bank and set up customer service account to retrieve my money.*I tried to cancel immediately. I tried to contact you several times. If I don’t hear from you by June **th. I’ll go through my bank. Why do you make this so difficult?
GetHuman-zandie_p did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-zandie_p
Jun 10th, 2018 - 9 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman-zandie_p started working on this issue
Jun 10th, 2018 9:24pm