I have a Groupon that I purchased from your website. I have tried to contact the girl t...

GetHuman-robinrlh's customer service issue with Groupon from June 2018

4 views
 | 
480 similar
 | 
0 following
Help with my Groupon issue
GetHuman-robinrlh's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-robinrlh will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-robinrlh can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-robinrlh's own words
I have a Groupon that I purchased from your website. I have tried to contact the girl that put up a salon Groupon, for $** dollars worth of a makeup class, I paid $**.** dollars, from my American Express card. *I tried to contact the number she posted on her makeup groupon page ***.***.****, * times, on different occasions, she never responded. *I finally drove over to the salon posted on her makeup artist page, todays date...June *, ****..."Astoria", *** East Ave. Warwick, Rhode Island. I went inside, spoke to the owner, to see when the makeup classes were, she stated, "Emily" the girl that posted the Groupon, has not worked in her salon..."Asoria" salon in * yrs.**I was puzzled. hasn't worked in * yrs?** I would like a refund to my American Express**Groupon- Astoria Salon * *** East Avenue* Warwick, Rhode Island *******My name and Address.. Robin Hall* ** Lane ** Warwick, Rhode Island* ****** ***-***-*****Please contact me with a confirmation refund.**Thank You,*Robin Hall
GetHuman-robinrlh did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-robinrlh fixed the problem
We are waiting for GetHuman-robinrlh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-robinrlh fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-robinrlh
Jun 9th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 480 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-robinrlh started working on this issue
Jun 9th, 2018 8:42pm
GetHuman-robinrlh indicated the issue is not fixed yet.
Jun 12th, 2018 7:27pm