All this took place in five minutes. So I only want a refund for the last two tickets. The tickets are four the **th of June.

GetHuman-tflewitt's customer service issue with Groupon from June 2018

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The issue in GetHuman-tflewitt's own words
It looks like my order was doubled for Big Apple Circus for June **th at *:** pm. I only need two tickets and it looks like I got * tickets for the same day. Please cancel the other two tickets.
I called immediately when I notice the error within * minutes. So it's not that they can't sell them. I don't understand why I can't get a refund for this error.
A credit for the two tickets would be the right thing to do.
Customer for about a year.
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Groupon

Tickets for the Big Apple Circus
Customer service issue
Reported by GetHuman-tflewitt
Jun 9th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 5 customers so far
Similar issue to 209 others
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Timeline
GetHuman-tflewitt started working on this issue
Jun 9th, 2018 6:00pm
GetHuman-tflewitt indicated the issue is not fixed yet.
Jun 10th, 2018 11:20pm
GetHuman-tflewitt indicated the issue is not fixed yet.
Jun 10th, 2018 11:28pm