One May *rd I was trying to book a hotel stay. I was interested in Motel * Niagara Fal...
GetHuman-dnorthru's customer service issue with Groupon from June 2018
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dnorthru will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-dnorthru can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-dnorthru's own words
One May *rd I was trying to book a hotel stay. I was interested in Motel * Niagara Fall, Canada. I never hit to pay and it booked me for two rooms on the same night at the same hotel and it was for the wrong evening. I corresponded with Groupons and they were to take care of the issue. I have just received my bill, and was booked $**.** for both rooms, at which I never stayed in either. *how do I receive my refunds? This issue was supposed to be taken care of the day that the error occurred.
GetHuman-dnorthru did not yet indicate what Groupon should do to make this right.
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