Purchased a couples massage in February from balance spa. I made the appointment and th...

GetHuman-jpettron's customer service issue with Groupon from June 2018

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The issue in GetHuman-jpettron's own words
Purchased a couples massage in February from balance spa. I made the appointment and then the day of got an email saying the appointment was cancelled. I tried to call balance spa, no one answers, there's no real website with any company info and no email. The groupin expired and I really don't want to spend extra money to get the same Groupon as before nor would I get another groupon from balance spa. So I want my money back cause there's also nothing else on Groupon that I want to use the money on
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Groupon

Customer service issue
Reported by GetHuman-jpettron
Jun 9th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 5 customers so far
Similar issue to 131 others
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Timeline
GetHuman-jpettron started working on this issue
Jun 9th, 2018 3:22pm