I purchased a Groupon order number ********* in the amount of $***.** payment was charg...
GetHuman766496's customer service issue with Groupon from June 2018
Help with my Groupon issue
GetHuman766496's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman766496 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman766496 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman766496's own words
I purchased a Groupon order number ********* in the amount of $***.** payment was charged on ****. The purchase was for Ramada hotel stay. Upon arriving at the hotel I was told that Groupon over booked the hotel and NO ROOM was available for me. I want a FULL REFUND ASAP. I drove ** hours with a child to find out we did NOT have a hotel. Groupon never notified me that there was a problem with the booking. I have been using Groupon for years and have told many other how great it is...now I am PISSED. I WANT A REFUND ASAP.
GetHuman766496 did not yet indicate what Groupon should do to make this right.
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