You marked my issue as "fixed" and it is not! I never heard from you!!!
GetHuman765070's customer service issue with Groupon from June 2018
Help with my Groupon issue
GetHuman765070's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman765070 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman765070 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman765070's own words
On May **, ****, I purchased a $** Groupon for eyelash extensions at Glamour Lashes (***-***-****). The Groupon stated that I would receive $*** worth of services. It does not expire until September, ****. Today, I called the company at the number listed above and was told by an Asian woman that she no longer accepts Groupons and that I would need to call Groupon for a refund. This is the first Groupon I've bought in several years, and there is NO calling Groupon anymore. Frustrating! Since this place will not honor my purchased Groupon, I would like my $** refund as soon as possible. Thank you so much for your help! Rita Page
GetHuman765070 did not yet indicate what Groupon should do to make this right.
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