You marked my issue as "fixed" and it is not! I never heard from you!!!

GetHuman765070's customer service issue with Groupon from June 2018

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576 similar
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0 following
Help with my Groupon issue
GetHuman765070's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman765070 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman765070 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman765070's own words
On May **, ****, I purchased a $** Groupon for eyelash extensions at Glamour Lashes (***-***-****). The Groupon stated that I would receive $*** worth of services. It does not expire until September, ****. Today, I called the company at the number listed above and was told by an Asian woman that she no longer accepts Groupons and that I would need to call Groupon for a refund. This is the first Groupon I've bought in several years, and there is NO calling Groupon anymore. Frustrating! Since this place will not honor my purchased Groupon, I would like my $** refund as soon as possible. Thank you so much for your help! Rita Page
GetHuman765070 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman765070
Jun 8th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 15 customers so far
Similar issue to 576 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman765070 started working on this issue
Jun 8th, 2018 11:13pm
GetHuman765070 shared this issue with your circles on Google+
Jun 8th, 2018 11:14pm
GetHuman765070 indicated the issue is not fixed yet.
Jun 12th, 2018 8:31pm
GetHuman765070 indicated the issue is not fixed yet.
Jun 12th, 2018 8:32pm
GetHuman765070 indicated the issue is not fixed yet.
Jun 12th, 2018 8:34pm
GetHuman765070 indicated the issue is not fixed yet.
Jun 12th, 2018 8:35pm
GetHuman765070 indicated the issue is not fixed yet.
Jun 12th, 2018 8:37pm
GetHuman765070 indicated the issue is not fixed yet.
Jun 12th, 2018 8:43pm