I used a groupon to purchase a ticket to the Motorsport Lab event in Auburn Wa. on June...

GetHuman764953's customer service issue with Groupon from June 2018

Help with my Groupon issue
The issue in GetHuman764953's own words
I used a groupon to purchase a ticket to the Motorsport Lab event in Auburn Wa. on June *, ****. Because I was away from wifi the week before the event I never received the email that informed me that the date had been changed to May ** (so he missed the event). I spoke with Jenelle Zorman of the Motorsport Lab and she agreed that I had not received the information and she advised me to contract Groupon for a refund. She said to advise Groupon to contact her at *** *** **** if there were any questions. The number on my voucher is **MSL******. Please contact me with a refund. Thank you, Carolyn Jenkins or Oliver Jenkins
GetHuman764953 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman764953 fixed the problem
I wasn't able to fix the problem. In fact, Groupon has never responded to my many attempts on my part to contact them.
Please help with my Groupon issue
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman764953
Jun 8th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
GetHuman764953 shared how to fix
Seen by 4 customers so far
Similar issue to 222 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman764953 started working on this issue
Jun 8th, 2018 10:31pm
GetHuman764953 confirmed the issue is fixed. Hooray!
Jun 8th, 2018 10:34pm