I used a groupon to purchase a ticket to the Motorsport Lab event in Auburn Wa. on June...
GetHuman764953's customer service issue with Groupon from June 2018
Help with my Groupon issue
The issue in GetHuman764953's own words
I used a groupon to purchase a ticket to the Motorsport Lab event in Auburn Wa. on June *, ****. Because I was away from wifi the week before the event I never received the email that informed me that the date had been changed to May ** (so he missed the event). I spoke with Jenelle Zorman of the Motorsport Lab and she agreed that I had not received the information and she advised me to contract Groupon for a refund. She said to advise Groupon to contact her at *** *** **** if there were any questions. The number on my voucher is **MSL******. Please contact me with a refund. Thank you, Carolyn Jenkins or Oliver Jenkins
GetHuman764953 did not yet indicate what Groupon should do to make this right.
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How GetHuman764953 fixed the problem
I wasn't able to fix the problem. In fact, Groupon has never responded to my many attempts on my part to contact them.
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