The perfume that I ordered (Envy Me by Gucci) is currently being shipped to the wrong a...
GetHuman764901's customer service issue with Groupon from June 2018
Help with my Groupon issue
GetHuman764901's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman764901 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman764901 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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The issue in GetHuman764901's own words
The perfume that I ordered (Envy Me by Gucci) is currently being shipped to the wrong address. Today is June *,**** and it is scheduled to be delivered (to the wrong address) in June **,****. I tried to call Fedex to intercept ad change the address, however they stated that only the shipper may contact and edit the shipping address. I NEED TO SPEAK WITH SOMEONE ASAP. Please contact me that we can get the address changed before this item gets to the incorrect destination.
GetHuman764901 did not yet indicate what Groupon should do to make this right.
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