I purchased two ** minute m***ages. Turns out they are only a available on Tuesday and...

GetHuman763950's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman763950 may need:
Name on account, Email on account, and Billing address
GetHuman763950's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman763950 will want to follow the link below to head to their help center. We will check on GetHuman763950 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman763950's own words:
I purchased two ** minute m***ages. Turns out they are only a available on Tuesday and Thursday. I cannot use them on those days. Also, I did schedule one on a Thursday, they called me back and told me they had to cancel.
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman763950
Jun 8th, 2018 - 13d ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 508 others
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Timeline
GetHuman763950 started working on this issue
Jun 8th 6:04pm