I purchased two ** minute massages. Turns out they are only a available on Tuesday and...
GetHuman763950's customer service issue with Groupon from June 2018
Help with my Groupon issue
First: share to improve GetHuman763950's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman763950's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman763950 will want to follow the link below to head to their help center. We will check on GetHuman763950 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman763950 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman763950's own words
I purchased two ** minute massages. Turns out they are only a available on Tuesday and Thursday. I cannot use them on those days. Also, I did schedule one on a Thursday, they called me back and told me they had to cancel.
GetHuman763950 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman763950 fixed the problem
We are waiting for GetHuman763950 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.