My trellis arrived bent and broken only wrapped in plastic wrap. My fed ex tracking num...

GetHuman-dondonbb's customer service issue with Groupon from June 2018

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Help with my Groupon issue
GetHuman-dondonbb's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dondonbb will want to follow the link below to head to their help center. We will check on GetHuman-dondonbb later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman-dondonbb's own words:
My trellis arrived bent and broken only wrapped in plastic wrap. My fed ex tracking number is * ************
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman-dondonbb
Jun 8th, 2018 - 2 mons ago
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Timeline
GetHuman-dondonbb started working on this issue
Jun 8th 1:44pm