I was charged twice for one product. How do i get my money back.

GetHuman-jancap's customer service issue with Groupon from June 2018

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Help with my Groupon issue
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GetHuman-jancap's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jancap will want to follow the link below to head to their help center. We will check on GetHuman-jancap later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jancap's own words
The problem: I was charged twice for one product. How do i get my money back.
GetHuman-jancap did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-jancap
Jun 8th, 2018 - 5 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 105 others
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Timeline
GetHuman-jancap started working on this issue
Jun 8th 2:05am