I bought a hot ai balloon ride for my grandma and mother who were coming into town. The...

GetHuman-glambysa's customer service issue with Groupon from June 2018

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The issue and preferred resolution, in GetHuman-glambysa's own words:
I bought a hot ai balloon ride for my grandma and mother who were coming into town. The ride got cancelled half a day before the flight due to weather. I can’t reschedule because they are leaving town. I can no longer use this Groupon and would like a refund
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman-glambysa
Jun 7th, 2018 - 2 mons ago
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GetHuman-glambysa started working on this issue
Jun 7th 11:04pm