Bed and matress delivered... Bed damaged so I want to return both. * live chats and may...
GetHuman761404's customer service issue with Groupon from June 2018
Help with my Groupon issue
GetHuman761404's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman761404 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman761404 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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The issue in GetHuman761404's own words
Bed and matress delivered... Bed damaged so I want to return both. * live chats and maybe * emails they promise to collect but no date etc etc. The box smells putrid. I have to keep in my house a double bed and matress waiting for collection and groupon just keep on *gnoring me. They will not commit to a return or refund. I am stuck with a matress and double bed that are useless. Please if anyone is reading this .. DO NOT ORDER ANY GOODS FROM GROUPON!!!!
GetHuman761404 did not yet indicate what Groupon should do to make this right.
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