Tracking ********************** FedEx Smart Post says doesn't exist. Need correct trac...

GetHuman-bonniesr's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman-bonniesr may need:
Name on account, Email on account, and Billing address
GetHuman-bonniesr's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bonniesr will want to follow the link below to head to their help center. We will check on GetHuman-bonniesr later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-bonniesr's own words:
Tracking ********************** FedEx Smart Post says doesn't exist. Need correct tracking * or to know where to look to find it.
I trust that Groupon will make this right and come up with a resolution that is fair.
Help with my Groupon issue
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Groupon

Customer service issue
Reported by GetHuman-bonniesr
Jun 7th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 70 others
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Timeline
GetHuman-bonniesr started working on this issue
Jun 7th 8:37pm