I was charged for an order and I did not order anything with groupon! this is the info...

GetHuman760890's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman760890 may need:
Name on account, Email on account, and Billing address
GetHuman760890's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman760890 will want to follow the link below to head to their help center. We will check on GetHuman760890 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman760890's own words:
I was charged for an order and I did not order anything with groupon! this is the info: http:**gr.pn**RxKmcA**How did you get my credit card info? Now I have to cancel my card!!!
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman760890
Jun 7th, 2018 - 14d ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 373 others
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Timeline
GetHuman760890 started working on this issue
Jun 7th 7:41pm