I ordered a groupon for $**.** on May **, **** for a PaniQ Room in Miami. I then reques...

GetHuman760385's customer service issue with Groupon from June 2018

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0 following
Help with my Groupon issue
Before contacting them, items GetHuman760385 may need:
Name on account, Email on account, and Billing address
GetHuman760385's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman760385 will want to follow the link below to head to their help center. We will check on GetHuman760385 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman760385's own words:
I ordered a groupon for $**.** on May **, **** for a PaniQ Room in Miami. I then requested a refund and have not received any feedback yet. I got a new debit card June *th and would need the money to be transferred to another account
I trust that Groupon will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman760385
Jun 7th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 409 others
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GetHuman760385 started working on this issue
Jun 7th 5:36pm