My ** year old mother bought me a Groupon ** minutes drive from my apartment. I made an...

GetHuman760230's customer service issue with Groupon from June 2018

3 views | 324 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman760230's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman760230's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman760230 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman760230 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman760230 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman760230's own words
My ** year old mother bought me a Groupon ** minutes drive from my apartment. I made an appointment, got there, parked, thought I was in the wrong place as there was no signage in a very busy strip mall. Left saw the next address was wrong & called to ask where exactly was this office. I came back & showed him the email he was rude & said this is not the right thing. I called my mother who was not in her apartment & got her password couldn't load the app on my phone (this was *pm on a Friday). He was rude & impatient. I told him I was having problems with my phone and thought I saw a T-Mobile he said it was **' away. Hedidn't say I have to be gone by such-and-such time or you only have this much time to install it. By the time I got back he was gone, no call, no walking **' to tell me. I called out to the treatment area to a woman I heard she said I'm busy I have nothing to do with him, you're going to have to call him his cell phone I said he didn't give me his cell phone. I said is he gone for the day? She said yes. I felt humiliated. I do not feel I was treated with respect & civility. This treatment is fairly intimate & I would no longer feel comfortable with him touching me. I would like a credit to use toward another groupon. My cell is ***-***-**** if you would like to speak to me personally, which I would appreciate.

GetHuman760230 did not yet indicate what Groupon should do to make this right.

How GetHuman760230 fixed the problem

We are waiting for GetHuman760230 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman760230 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman760230
Jun 7th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 324 others
0 customers following this


GetHuman760230 started working on this issue
Jun 7th, 2018 5:02pm

The Free, Easy Way to Move Services

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies