My ** year old mother bought me a Groupon ** minutes drive from my apartment. I made an...
GetHuman760230's customer service issue with Groupon from June 2018
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman760230 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman760230 can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman760230's own words
My ** year old mother bought me a Groupon ** minutes drive from my apartment. I made an appointment, got there, parked, thought I was in the wrong place as there was no signage in a very busy strip mall. Left saw the next address was wrong & called to ask where exactly was this office. I came back & showed him the email he was rude & said this is not the right thing. I called my mother who was not in her apartment & got her password couldn't load the app on my phone (this was *pm on a Friday). He was rude & impatient. I told him I was having problems with my phone and thought I saw a T-Mobile he said it was **' away. Hedidn't say I have to be gone by such-and-such time or you only have this much time to install it. By the time I got back he was gone, no call, no walking **' to tell me. I called out to the treatment area to a woman I heard she said I'm busy I have nothing to do with him, you're going to have to call him his cell phone I said he didn't give me his cell phone. I said is he gone for the day? She said yes. I felt humiliated. I do not feel I was treated with respect & civility. This treatment is fairly intimate & I would no longer feel comfortable with him touching me. I would like a credit to use toward another groupon. My cell is ***-***-**** if you would like to speak to me personally, which I would appreciate.
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