Need to find out why I'm getting two box springs? I requested one low profile box spri...

GetHuman-gpaymani's customer service issue with Groupon from June 2018

Help with my Groupon issue
The issue in GetHuman-gpaymani's own words
I wanted a low profile cal king box spring with the **inch beauty rest pillow top mattress. ... Need to find out why I'm getting two box springs? I requested one low profile box spring. **I just found out from the delivery service that not only did I not get the low profile box spring which I requested, they are shipping two mismatched high profile box springs for a cal king mattress. **This makes me want to cancel the whole order and get a refund. I will test the mattress without the box spring but if it's not comfortable without the box spring then I will give it back to the deliverer and I would like a refund. What is wrong with your warehouse? How could they send the wrong box spring and make matters worse, one is black and one is blue. You guys at GROUPON really need to get it together AND FOCUS!!!!!!**I will be writing this issue in the review. Thanks for making such a ridiculous mistake!
GetHuman-gpaymani did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-gpaymani fixed the problem
We are waiting for GetHuman-gpaymani to fix the problem and share the solution with the rest of us customers.
Please help with my Groupon issue
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid

Groupon

Beauty rest simmons pillow top mattress
Customer service issue
Reported by GetHuman-gpaymani
Jun 7th, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 80 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-gpaymani started working on this issue
Jun 7th 4:56pm
GetHuman-gpaymani indicated the issue is not fixed yet.
Jun 8th 12:04am
GetHuman-gpaymani indicated the issue is not fixed yet.
Jun 8th 12:09am
GetHuman-gpaymani indicated the issue is not fixed yet.
Jun 8th 6:18pm
GetHuman-gpaymani indicated the issue is not fixed yet.
Jun 10th 6:18pm
GetHuman-gpaymani indicated the issue is not fixed yet.
Jun 10th 9:16pm