Need to find out why I'm getting two box springs? I requested one low profile box spri...
GetHuman-gpaymani's customer service issue with Groupon from June 2018
Help with my Groupon issue
The issue in GetHuman-gpaymani's own words
I wanted a low profile cal king box spring with the **inch beauty rest pillow top mattress. ... Need to find out why I'm getting two box springs? I requested one low profile box spring. **I just found out from the delivery service that not only did I not get the low profile box spring which I requested, they are shipping two mismatched high profile box springs for a cal king mattress. **This makes me want to cancel the whole order and get a refund. I will test the mattress without the box spring but if it's not comfortable without the box spring then I will give it back to the deliverer and I would like a refund. What is wrong with your warehouse? How could they send the wrong box spring and make matters worse, one is black and one is blue. You guys at GROUPON really need to get it together AND FOCUS!!!!!!**I will be writing this issue in the review. Thanks for making such a ridiculous mistake!
GetHuman-gpaymani did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-gpaymani fixed the problem
We are waiting for GetHuman-gpaymani to fix the problem and share the solution with the rest of us customers.
Please help with my Groupon issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.