I have been charged twice for $**.** (for a total of $***.**) when I ordered two (*) bo...

GetHuman-usmcmpgi's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman-usmcmpgi may need:
Name on account, Email on account, and Billing address
GetHuman-usmcmpgi's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-usmcmpgi will want to follow the link below to head to their help center. We will check on GetHuman-usmcmpgi later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-usmcmpgi's own words:
I have been charged twice for $**.** (for a total of $***.**) when I ordered two (*) bottles of Pureology for which the total I was given was a total of $**.**.
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman-usmcmpgi
Jun 7th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 5 customers so far
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GetHuman-usmcmpgi started working on this issue
Jun 7th 4:25pm