I made an appointment with Beauty on Spot and I couldn’t make it because of my job and...

GetHuman-yalcala's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman-yalcala may need:
Name on account, Email on account, and Billing address
GetHuman-yalcala's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-yalcala will want to follow the link below to head to their help center. We will check on GetHuman-yalcala later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman-yalcala's own words:
I made an appointment with Beauty on Spot and I couldn’t make it because of my job and when I tried to make another appointment the guy that answered was so disgusting and disrespectful so i don’t want to go there anymore and I get my money back?
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman-yalcala
Jun 7th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 6 customers so far
Similar issue to 390 others
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Timeline
GetHuman-yalcala started working on this issue
Jun 7th 3:30pm