A purchase was accidentally made on your website it is not a service or product that I...

GetHuman759739's customer service issue with Groupon from June 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman759739's own words
A purchase was accidentally made on your website it is not a service or product that I intended to use or have used ever I called as soon as it was noticed to see what kind of resolution we could get Groupon then told me that I would have to wait to get a call back from a supervisor this was done within * days however at that point I was told that it was too late to get my refund I use Groupon quite regularly however I would like to either get my money back or at least get a Groupon credit for that amount that I can use towards other great services that you guys offer thank you.
GetHuman759739 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman759739
Jun 7th, 2018 - 4 mons ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 535 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman759739 started working on this issue
Jun 7th 3:04pm
GetHuman759739 indicated the issue is not fixed yet.
Jun 11th 4:09pm