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GetHuman-cjcsunsh's customer service issue with Groupon from June 2018

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Help with my Groupon issue
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GetHuman-cjcsunsh's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cjcsunsh will want to follow the link below to head to their help center. We will check on GetHuman-cjcsunsh later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-cjcsunsh may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-cjcsunsh's own words
The problem: Keep asking for help no response. Need support NOW
GetHuman-cjcsunsh did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman-cjcsunsh
Jun 7th, 2018 - 8 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 177 others
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GetHuman-cjcsunsh started working on this issue
Jun 7th, 2018 2:14pm