I purchased a few Groupons. *)I purchased a groupon for * Brazilian waxings, in Decembe...
GetHuman759411's customer service issue with Groupon from June 2018
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Help with my Groupon issue
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GetHuman759411's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman759411 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman759411 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Before contacting them, items GetHuman759411 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman759411's own words
I purchased a few Groupons. *)I purchased a groupon for * Brazilian waxings, in December but it never showed in my Groupons. I assumed purchase didn't go through, and I went on to other things. I received an email, saying it expires in a few days (now today). I made the decision to cancel it. I sent an email to cancel but, just got groupon emails asking about their service, and if I'm satisfied. NO! I'M NOT! It hasn't been cancelled. *) I bought * groupons for pure barrel in new Tampa. I should have bought * for myself, and * as a gift for a guest. I've spent hours just trying to correct this, and still it's not done. *There's no button to live chat. Everything is a research project on this site, and customer service emails take * days. Who designed this?*I just want to cancel and correct these issues.
GetHuman759411 did not yet indicate what Groupon should do to make this right.
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