On May **tth I purchased a Groupon for Vintage Village in Austin Texas. My card*accoun...

GetHuman-pamshock's customer service issue with Groupon from June 2018

Help with my Groupon issue
The issue in GetHuman-pamshock's own words
On May **tth I purchased a Groupon for Vintage Village in Austin Texas. My card*account was charged on May **th for $*** to Groupon Getaways Groupon.com IL . My groupon * certificate confirmation is no where to be found and I've already made a reservation weeks ago for tonight. it is not visible on My Groupons under my account. I've searched for an email. All I see is one showing I left it in the cart... but that is not the case as I was charged. HELP!!!!!
GetHuman-pamshock did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-pamshock fixed the problem
live chat with groupon getaways was the only way to communicate with anyone. They had to research where the confirmation email went to and then I had to figure out how to retrieve it. They did give me the confirmation * via chat, but what a pain
Please help with my Groupon issue
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Groupon

Customer service issue
Reported by GetHuman-pamshock
Jun 7th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
GetHuman-pamshock shared how to fix
Seen by 4 customers so far
Similar issue to 519 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-pamshock started working on this issue
Jun 7th, 2018 1:11pm
GetHuman-pamshock indicated the issue is not fixed yet.
Jun 7th, 2018 2:13pm
GetHuman-pamshock confirmed the issue is fixed. Hooray!
Jun 10th, 2018 9:59pm