I purchased the Salsa Fest ticket as a gift for my stepdad not knowing my name was goin...

GetHuman756491's customer service issue with Groupon from June 2018

Help with my Groupon issue
The issue in GetHuman756491's own words
I purchased the Salsa Fest ticket as a gift for my stepdad not knowing my name was going to be on the ID. The ticket was $*** and I’d like to put his name on it. I contacted customer service and they stated there is nothing I can do. I don’t want to throw it away. Is there someone I call or a way to fix this?
GetHuman756491 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman756491
Jun 7th, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 2 customers so far
Similar issue to 355 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman756491 started working on this issue
Jun 7th 11:32am
GetHuman756491 indicated the issue is not fixed yet.
Jun 7th 11:36am