I canceled my item I purchased for the Luxor Hotel in Las Vegas ending in card number...

GetHuman759158's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman759158 may need:
Name on account, Email on account, and Billing address
GetHuman759158's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman759158 will want to follow the link below to head to their help center. We will check on GetHuman759158 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman759158's own words:
I canceled my item I purchased for the Luxor Hotel in Las Vegas ending in card number **** and I never received confirmation that it was canceled
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman759158
Jun 7th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 602 others
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Timeline
GetHuman759158 started working on this issue
Jun 7th 11:18am