I ordered a protection policy for a computer. Groupon has charged my bank account, but...

GetHuman-willands's customer service issue with Groupon from June 2018

Help with my Groupon issue
The issue in GetHuman-willands's own words
I need the policy! ... I ordered a protection policy for a computer. Groupon has charged my bank account, but I see no confirmation email and there is no record of the purchase in my Groupon account. I do not want to be charged for something I’m not receiving! This is the number:************************
I paid for something I have not received.
I would like the policy. But really I want to talk to a LIVE PERSON!!!
I have purchased several things through Groupon, but now I’m becoming sceptical.
I have an issue with Groupon too
How GetHuman-willands fixed the problem
We are waiting for GetHuman-willands to fix the problem and share the solution with the rest of us customers.
Please help with my Groupon issue
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid

Groupon

I bought a protection policy for a new computer through Groupon. I have been charged, but I have not received a confirmation email and there is no proof of the purchase under our Groupon app.
Customer service issue
Reported by GetHuman-willands
Jun 7th, 2018 - 5 mons ago
I have an issue with Groupon too
Fixed
Seen by 9 customers so far
Similar issue to 337 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-willands started working on this issue
Jun 7th 3:18pm
GetHuman-willands indicated the issue is not fixed yet.
Jun 8th 2:07pm
GetHuman-willands indicated the issue is not fixed yet.
Jun 8th 3:17pm
GetHuman-willands indicated the issue is not fixed yet.
Jun 9th 1:02am
GetHuman-willands indicated the issue is not fixed yet.
Jun 9th 1:06am
GetHuman-willands indicated the issue is not fixed yet.
Jun 9th 1:49pm
GetHuman-willands indicated the issue is not fixed yet.
Jun 9th 3:10pm