I do not have an order number but my name in Kathy Tierney. I placed an order for green...

GetHuman-tkatt's customer service issue with Groupon from June 2018

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-tkatt's own words
I do not have an order number but my name in Kathy Tierney. I placed an order for green hard sided luggage. There were problems placing order so the order placed * times. But, that was resolved by sending * return labels and the other * sets were returned. So back to the luggage. The first time I used it one wheel of the double wheels broke off. So still a wheel on it so figured I could live with that. The second time using the whole wheel canister ripped off meaning I had on side of my luggage had no wheels. Want refund or return.
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Groupon

Customer service issue
Reported by GetHuman-tkatt
Jun 6th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 12 customers so far
Similar issue to 366 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-tkatt started working on this issue
Jun 6th, 2018 9:58pm
GetHuman-tkatt indicated the issue is not fixed yet.
Jun 6th, 2018 11:09pm
GetHuman-tkatt indicated the issue is not fixed yet.
Jun 6th, 2018 11:10pm
GetHuman-tkatt indicated the issue is not fixed yet.
Jun 7th, 2018 6:23pm
GetHuman-tkatt indicated the issue is not fixed yet.
Jun 7th, 2018 11:54pm
GetHuman-tkatt indicated the issue is not fixed yet.
Jun 10th, 2018 2:58pm
GetHuman-tkatt indicated the issue is not fixed yet.
Jun 10th, 2018 3:01pm
GetHuman-tkatt indicated the issue is not fixed yet.
Jun 10th, 2018 3:03pm