I purchased Groupon on pirate boat ride for family in national harbor VA for **$ I drov...
GetHuman-drakelat's customer service issue with Groupon from June 2018
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-drakelat will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-drakelat can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-drakelat's own words
I purchased Groupon on pirate boat ride for family in national harbor VA for **$ I drove me and my family *hrs away for this event to find out it was closed not due to the weather n not because something was wrong with both they said ticket sales was down n if they didn't have ** people on boat they wasn't sailing n to contact Groupon for a refund because I purchased it through u guys! I have been ordering with u guys for a long time now n all I want is a refund on my boat ride.that trip was not around the corner n we wasted our money!! Contact me please or send refund.
GetHuman-drakelat did not yet indicate what Groupon should do to make this right.
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