I purchased Groupon on pirate boat ride for family in national harbor VA for **$ I drov...

GetHuman-drakelat's customer service issue with Groupon from June 2018

9 views
 | 
494 similar
 | 
0 following
Help with my Groupon issue
GetHuman-drakelat's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-drakelat will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-drakelat can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-drakelat's own words
I purchased Groupon on pirate boat ride for family in national harbor VA for **$ I drove me and my family *hrs away for this event to find out it was closed not due to the weather n not because something was wrong with both they said ticket sales was down n if they didn't have ** people on boat they wasn't sailing n to contact Groupon for a refund because I purchased it through u guys! I have been ordering with u guys for a long time now n all I want is a refund on my boat ride.that trip was not around the corner n we wasted our money!! Contact me please or send refund.
GetHuman-drakelat did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-drakelat fixed the problem
We are waiting for GetHuman-drakelat to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-drakelat fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-drakelat
Jun 6th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 9 customers so far
Similar issue to 494 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-drakelat started working on this issue
Jun 6th, 2018 6:08pm
GetHuman-drakelat indicated the issue is not fixed yet.
Jun 6th, 2018 7:23pm
GetHuman-drakelat indicated the issue is not fixed yet.
Jun 6th, 2018 7:24pm
GetHuman-drakelat indicated the issue is not fixed yet.
Jun 6th, 2018 7:34pm
GetHuman-drakelat indicated the issue is not fixed yet.
Jun 7th, 2018 1:38am
GetHuman-drakelat indicated the issue is not fixed yet.
Jun 7th, 2018 1:40am