Order Number *****-******-*******Shipping ************Original Order Confirmation:** Du...

GetHuman-jjginsbe's customer service issue with Groupon from June 2018

Help with my Groupon issue
The issue in GetHuman-jjginsbe's own words
Order Number *****-******-*******Shipping ************Original Order Confirmation:** Dual *-in-* Charging Stand for Apple Watch and iPhone: Black * Est. Delivery June ** * $**.** ** Milanese Loop Band for Apple Watch Series *, *, & *: **mm*Mesh Copper * Est. Delivery June ** * $*.** **The current Shipment information says I ordered Rose Gold, as you can see in my original order, I wanted Mesh Copper*Please send correct item...*Thanks!*JG
GetHuman-jjginsbe did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-jjginsbe fixed the problem
Live Chat with customer service...but the advice was not effective (they recommend waiting for product to arrive and sending it back instead of changing to correct item)
Please help with my Groupon issue
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Groupon

Customer service issue
Reported by GetHuman-jjginsbe
Jun 6th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
GetHuman-jjginsbe shared how to fix
Seen by 5 customers so far
Similar issue to 369 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-jjginsbe started working on this issue
Jun 6th, 2018 5:31pm
GetHuman-jjginsbe confirmed the issue is fixed. Hooray!
Jun 6th, 2018 7:01pm