Hi There, my son purchased a coupon for me for laser at Body & Soul in Vaughan. I can't...

GetHuman-ctschick's customer service issue with Groupon from June 2018

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Help with my Groupon issue
GetHuman-ctschick's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ctschick will want to follow the link below to head to their help center. We will check on GetHuman-ctschick later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman-ctschick's own words:
Hi There, my son purchased a coupon for me for laser at Body & Soul in Vaughan. I can't use it because I am not a new client. I asked if I could use the coupon and pay the difference for a package and the answer is no.**Seeing as I can't use this can he get a refund please.
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman-ctschick
Jun 6th, 2018 - 2 mons ago
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GetHuman-ctschick started working on this issue
Jun 6th 4:57pm
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Jun 6th 4:57pm