I was trying to purchase the name bracelets

GetHuman-malave's customer service issue with Groupon from June 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-malave's own words
redeem code ... Im having trouble redeeming code. I want to just cancel.*It should not be so hard
Not providing a phone number makes it more stressful
cancel my groupon purchase
I always shop online
yes
I have an issue with Groupon too
How GetHuman-malave fixed the problem
We are waiting for GetHuman-malave to fix the problem and share the solution with the rest of us customers.
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Groupon

name ankle bracelets
Customer service issue
Reported by GetHuman-malave
Jun 6th, 2018 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 198 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-malave started working on this issue
Jun 6th 2:41pm
GetHuman-malave indicated the issue is not fixed yet.
Jun 6th 2:46pm
GetHuman-malave indicated the issue is not fixed yet.
Jun 7th 4:22pm
GetHuman-malave indicated the issue is not fixed yet.
Jun 7th 4:22pm
GetHuman-malave indicated the issue is not fixed yet.
Jun 7th 5:41pm