i purchase a Sunbuggy fun rentals and they took forever to answer the phone and i was n...

GetHuman-ramosk's customer service issue with Groupon from June 2018

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Help with my Groupon issue
Before contacting them, items GetHuman-ramosk may need:
Name on account, Email on account, and Billing address
GetHuman-ramosk's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ramosk will want to follow the link below to head to their help center. We will check on GetHuman-ramosk later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman-ramosk's own words:
i purchase a Sunbuggy fun rentals and they took forever to answer the phone and i was not able to book a reservation to use it. i would like to get a refund back. **also the information that i need conformation number didnt appear till the next day i purchase it.
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman-ramosk
Jun 6th, 2018 - 19d ago
I have an issue with Groupon too
Not resolved
Seen by 6 customers so far
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Timeline
GetHuman-ramosk started working on this issue
Jun 6th 2:37pm