On Monday I purchased two tickets for Rascal Flatts. The seats were second to last row...

GetHuman755737's customer service issue with Groupon from June 2018

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Help with my Groupon issue
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Name on account, Email on account, and Billing address
GetHuman755737's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman755737 will want to follow the link below to head to their help center. We will check on GetHuman755737 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman755737's own words:
On Monday I purchased two tickets for Rascal Flatts. The seats were second to last row. Last night I purchased another one for my Son. I noted that his seat was much better and closer to the stage. Are better seats still available? I can’t ubderstand how my earlier purchase had worse seating. Please let me if I can exchange. Thank you
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman755737
Jun 6th, 2018 - 17d ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 355 others
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Timeline
GetHuman755737 started working on this issue
Jun 6th 12:58pm