I purchased * tickets to go to Catalina Island because it was labled "valid any day". S...

GetHuman-shinhsun's customer service issue with Groupon from June 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-shinhsun's own words
I purchased * tickets to go to Catalina Island because it was labled "valid any day". So in order to make reservation, I viewed all my vouchers to get the codes. However, on the only day I was available, the boat was full, therefore I couldn't use the codes. Because it didn't work when they said it was available ANY DAY, I want to be refunded of my purchase. I couldn't find a way to get the refund (maybe because I opened the vouchers), but I did not use the codes and am not planning to use those codes in the future. I would like a full refund on the * tickets that I purchased and could not use due to the problems of groupon (or Catalina island).
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Groupon

Customer service issue
Reported by GetHuman-shinhsun
Jun 6th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 10 customers so far
Similar issue to 176 others
0 customers following this
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Timeline
GetHuman-shinhsun started working on this issue
Jun 6th, 2018 3:28am
GetHuman-shinhsun indicated the issue is not fixed yet.
Jun 6th, 2018 4:36am
GetHuman-shinhsun indicated the issue is not fixed yet.
Jun 6th, 2018 4:36am
GetHuman-shinhsun indicated the issue is not fixed yet.
Jun 6th, 2018 4:37am
GetHuman-shinhsun indicated the issue is not fixed yet.
Jun 6th, 2018 4:37am
GetHuman-shinhsun indicated the issue is not fixed yet.
Jun 6th, 2018 4:38am
GetHuman-shinhsun indicated the issue is not fixed yet.
Jun 6th, 2018 4:39am
GetHuman-shinhsun indicated the issue is not fixed yet.
Jun 6th, 2018 4:50am
GetHuman-shinhsun indicated the issue is not fixed yet.
Jun 6th, 2018 4:50am
GetHuman-shinhsun indicated the issue is not fixed yet.
Jun 6th, 2018 4:51am