Hi, my name is Erik Tran and I had order * voucher (*) * ***-******-****** Full Vehicle...

GetHuman-tranerik's customer service issue with Groupon from June 2018

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Help with my Groupon issue
GetHuman-tranerik's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tranerik will want to follow the link below to head to their help center. We will check on GetHuman-tranerik later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman-tranerik's own words:
Hi, my name is Erik Tran and I had order * voucher (*) * ***-******-****** Full Vehicle Tinting (*) * ****-******-****** Synthetic oil change. I have a serious car accident and now I just got better and I realized I had * Voucher l hadn't use it. Can anyway I get my refund back
I trust that Groupon will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-tranerik
Jun 6th, 2018 - 2 mons ago
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GetHuman-tranerik started working on this issue
Jun 6th 3:14am