I purchased * vouchers of vin histen trail rides for a short vacation in San Diego that...
GetHuman-nvrose's customer service issue with Groupon from June 2018
Help with my Groupon issue
First: share to improve GetHuman-nvrose's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-nvrose's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nvrose will want to follow the link below to head to their help center. We will check on GetHuman-nvrose later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-nvrose may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-nvrose's own words
I purchased * vouchers of vin histen trail rides for a short vacation in San Diego that we couldn't do because they canceled on the only day we would have been able to. I was able to trade one voucher for another (actually paid more for the difference) but when I try to trade the other, it wouldn't let me. help please!
GetHuman-nvrose did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-nvrose fixed the problem
We are waiting for GetHuman-nvrose to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.