First ,you have bad customer service. No one to speak to on the phone this is inconveni...
GetHuman754796's customer service issue with Groupon from June 2018
Help with my Groupon issue
GetHuman754796's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman754796 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman754796 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman754796's own words
Get a refund ... First ,you have bad customer service. No one to speak to on the phone this is inconvenient bad martkeing tec and not customer friendly. Product smells awful got me sick.. Smell this purse you will experience it.**Second of all. I ordered one purse I was sent three the quality I will rate is a *. I also ordered * teeth white kits it looks like I ordered * or more.. This is my first time odering from groupon bad experience.. I want a full refund and I need to send this back awful just awful.. My cell *** *** **** .
I am upset frustrated I called for customer and was directed to go on line. This is really bad bad service it took up all my time trying to find the right link to go to.
It can be resolved by giving me a full refund and providing better customer service and products to the consumers. The purse I purschase smelled so bad it got me sick yes that bad as if someone took a dump in it.. Smell it yourself..
I am new and I expected to speak with a customer service rep on the phone. I expected a product that did not smell like????. In addition, I recieved multiple items shipped and charged very very upset. Bad online experience with Groupon you should have customer service so people can speak and resolve the issue with people.
Still waiting for customer service or anyone of the matter to get back to me..
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