I purchased two of the same things and can not use either because the product makes me...

GetHuman756464's customer service issue with Groupon from June 2018

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Help with my Groupon issue
GetHuman756464's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman756464 will want to follow the link below to head to their help center. We will check on GetHuman756464 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman756464's own words:
I purchased two of the same things and can not use either because the product makes me ill. I thought that I had purchased one product but I purchased two, which goes against the companies policy.
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman756464
Jun 6th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 473 others
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Items needed
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Timeline
GetHuman756464 started working on this issue
Jun 6th 4:10pm