I have a groupon that has expired and I would like to trade it in for a different purch...

GetHuman754441's customer service issue with Groupon from June 2018

Help with my Groupon issue
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
I have a groupon that has expired and I would like to trade it in for a different purchase, however I am not able to get the system to complete this credit
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman754441
Jun 5th, 2018 - 2 mons ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 673 others
0 customers following this
Items needed
Name on account
Email on account
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Timeline
GetHuman754441 started working on this issue
Jun 5th 11:31pm
GetHuman754441 indicated the issue is not fixed yet.
Jun 6th 2:21am