I purchased an oil change for JT’s Auto and in the description it states there is addit...

GetHuman754316's customer service issue with Groupon from June 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
I purchased an oil change for JT’s Auto and in the description it states there is additional charges for synthetic oil. JT’s auto does not honor the groupon for synthetic oil and I would like a refund for my purchase.
I trust that Groupon will make this right and come up with a resolution that is fair.
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Groupon

Customer service issue
Reported by GetHuman754316
Jun 5th, 2018 - 2 mons ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 657 others
0 customers following this
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Timeline
GetHuman754316 started working on this issue
Jun 5th 10:58pm
GetHuman754316 indicated the issue is not fixed yet.
Jun 6th 5:01pm
GetHuman754316 indicated the issue is not fixed yet.
Jun 7th 5:16am