I purchased a Groupon from Mount Baldy Ski Lifts for $**. I want my Groupon refunded I...

GetHuman754239's customer service issue with Groupon from June 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman754239 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman754239 can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman754239's own words
I purchased a Groupon from Mount Baldy Ski Lifts for $**. I want my Groupon refunded I tried talking to the merchant about this issue and I constantly attempt to use my Groupon three times and every single time they tell me that they are booked or that they do not accept Groupons on very busy days but no where on the fine print does it mention that. I need my refund back please cause I have even discussed my issue with the merchant and he tells me to contact Groupon. Thank you *Order * **********Groupon email : *****@***.com
GetHuman754239 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman754239
Jun 5th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 696 others
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Timeline
GetHuman754239 started working on this issue
Jun 5th, 2018 10:39pm