Bought an ifly ticket for my grandaughter then a couple weeks later i tried to buy anot...

GetHuman-atonawi's customer service issue with Groupon from June 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-atonawi's own words
Bought an ifly ticket for my grandaughter then a couple weeks later i tried to buy another one for myself to fly with her and (even after chating with and being assured by their live chat to make sure i was just being charged for *) i was charged for * any way and it over drew my account which cost to much to fix. So i contacted their live chat again and asked for a refund on both cause i could no longer afford it they said ok but even tho it took them minutes to take the money from my account it was gonna take up to ten business days to get it back. Then they only refunded me for * instead of both now i just want all my money back now there's a couple days til expires n i havent been able to get thru to live chat cause its unavailable. How convenient
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Customer service issue
Reported by GetHuman-atonawi
Jun 6th, 2018 - 6 mons ago
I have an issue with Groupon too
Seen by 1 customer so far
Similar issue to 349 others
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GetHuman-atonawi started working on this issue
Jun 6th 1:01am
GetHuman-atonawi indicated the issue is not fixed yet.
Jun 6th 1:03am